November 19, 2019

Bilingual dental health community worker

Employer : Centre de santé communautaire (CSC) Hamilton Niagara
City : Welland
Planned start date : as soon as possible
Contract type : Permanent full time
Salary : 48 170 $ à 58 037 $

Job Summary

Under the direction of Primary Health Services Director, the Community Health Worker (CHW), Niagara Seniors Dental Care Program (NSDCP), works as part of an interdisciplinary team to support seniors living on low income across Niagara to access dental care services. They will work with a variety of community partners to identify seniors living on low income, develop engagement and communication strategies, assist with enrollment in the NSDCP, and assist with transportation needs and/or addressing other barriers to access to overall health. The role may require some evening and/or weekend hours.

Roles and Responsibilities

  • Work within an antiracism, anti-oppression, culturally and linguistically appropriate approach
  • Build trust and engage with seniors who are living on low income and are in need of dental care
  • Build and maintain positive working relationships with various community partners
  • Use best practice in client outreach and engagement to identify potential clients for the NSDCP
  • Provide services in various locations such as other health care and social service partner agencies, seniors centres, seniors apartment buildings, long term care facilities, residential homes, and more
  • Receive and respond to inquiries from internal, external, and general public stakeholder regarding seniors on low incomes in need of dental care
  • Assist with enrollment in the NSDCP to determine eligibility, as needed
  • Assist clients in arranging dental care appointments and transportation to appointments, as needed
  • Assist clients who are ineligible for the NSDCP program criteria, but who are in need of dental care, through advocacy and by linking them with appropriate community resources (e.g.. Brushed Aside)
  • Assess potential additional health and social needs of all clients and link clients with appropriate community resources
  • Assist in program measurement and evaluation; maintain appropriate files, records, and statistics
  • Attend team and community network meetings and foster collaborative relationships with community partners in order to advance the NSDCP regionally.
  • Other duties may be assigned


  • Bachelor’s degree in a health, gerontology, or social science discipline, or a combination of some postsecondary education and significant experience in community engagement and outreach work, particularly with seniors living on low incomes.


  • Three to five years’ progressive experience working directly with vulnerable seniors in a community based human service or health care organization
  • Demonstrated ability to work effectively in an interdisciplinary environment, as well as independently in the community
  • Demonstrated knowledge, experience and ability to initiate connections and actively engage with seniors living on low incomes who may be vulnerable, marginalized, or socially isolated.
  • Strong understanding of the social determinants of health
  • Excellent communication and interpersonal skills, both oral and written
  • Demonstrated ability to take initiative and to problem solve to meet the needs of clients
  • Thorough knowledge of community partners, programs and other resources that may be of assistance to clients
  • Experience with data collection, program measurement and evaluation tools
  • Excellent time management, organizational skills and record keeping
  • Valid driver’s license and access to own vehicle is required.
  • Provide a cleared Police Vulnerable Person Criminal Record check (PVSC)
Centre de santé communautaire (CSC) Hamilton Niagara

The CSC is a multidisciplinary nonprofit organization providing health, community and social services. We have
two main locations, one in Hamilton and the other in Welland.

Please send us your cover letter and resume in French or English by 4 pm on November 22nd, 2019
By email to

The CSC is committed to the principle of equal access to employment.
Accommodations are available upon request.
Only those selected for an interview will be contacted.